All answers to frequently asked questions about our services.
How do I request a service?
On QUOTE ONLINE form ( follow MilanoTaxiOk's menù) you can choose a departure from predetermined points and arrival. At the end of the form you can see our prices of service.
Emergency: The number +39.347.3167652 and fax number +39.02.982882247 are avaiable 24h on 24, every day, from Monday to Sunday.
I need a rental/taxi arrival the city of Milan.
To reach the city of Milan you have to put the right address of destination in the express form field when booking.
How do I know if my service has been confirmed?
As soon as we receive your booking we will send you a confirmation e-mail with all details of the required service , that is date and time of departure and arrival, destinations and so on.
I don't have UserID and Password. How do I?
Register with a UserID and Password of your choice. You will be sent via e-mail prior to confirm and accept the registration. You can change some details of the requested service or cancel it within 5 hours prior.
If you are already registered what do I do?
Enter your UserID and Password and if you're agree with the quote, confirming accept it. You will be sent via e-mail the service you requested. You can change some details of the requested service or cancel it within 5 hours prior.
How can I recive my invoice?
MilanoTaxiOk will send you the invoice at the end of the service. Please remind to fill the invoice request field in the booking form.
Can I get a receipt?
Our e-mail or fax confirmation is your receipt ; you can otherwise ask the driver a further receipt at the end of the service.
If you see among those listed on my arrival?
Arrivals are for guidance only, to indicate the end point closer to your destination.
For example: to select Piazza Loreto in Milan Central Station.
Where can I find a driver waiting for?
Upon confirmation of the service will be sent an e-mail explaining all the information to find our driver and the meeting point.
How to request a custom case?
You may request to personalize the cost of your case by contacting us by phone or by e-mail, we will satisfy you.